How long will my order take to arrive? All items will be shipped from our Sydney head office. Delivery takes 1-10 business days, depending on your location worldwide. Please see shipping options at the checkout.
What payment methods does Devdatta Jewellers accept? PayPal, Debit/credit card, UPI, Cheques, Bank transfers and also Cash On Delivery on specific areas of The India.
Does Devdatta Jewellers ship internationally? Yes, please be aware that some products shipped internationally may attract customs duties or taxes. Customs policies vary widely from country to country; contact your local customs office for more information. Devdatta Jewellers will not be held responsible for any additional taxes or duties incurred by your country.
Can I return a purchase if I change my mind? Yes, you can return your purchase and exchange it for a different item within 10 days of purchase (full price items only). Please note the purchase of sale items is final and cannot be returned / exchanged unless deemed faulty. So please choose carefully. Please see Terms and Conditions for our full return policy.
Will you repair or refund an item if it is deemed faulty? Yes, you can return your purchase within 14 days of purchase and it will be repaired, exchanged or refunded if it is deemed faulty. All items are quality checked but occasionally there may be a fault we’re unaware of. Please note that wear and tear in the course of normal use is not considered a fault. Jewellery and semi-precious stone items are delicate and should be handled with utmost care. Please see Terms and Conditions for our full return policy.
How do I care for my jewellery? Jewellery is delicate, particularly items with textile or natural stone components, so please handle carefully. If dropped stones and beads may break. Avoid contact with cosmetics, perfumes, hairspray and long exposure to sunlight as this may cause tarnishing and discolouration. Avoid contact with water. Remove all jewellery before showering or conducting household tasks such as cleaning. Metal components can be cleaned with a soft jewellery polishing cloth. Store jewellery in a clean, dry environment, preferably in separate pouches or boxes.
Will my pieces of jewellery look exactly the same as the image on the website? Please note that all Devdatta Jewellers is lovingly hand-made to the highest possible standards, however due to the hand-made nature of the jewellery and the use of natural semi-precious stones (colours and patterns in stones may vary from piece to piece) there may at times be slight variations from the product image on the website. We feel that this is gives our jewellery a special unique quality and we hope you feel the same.
How will my purchase be packaged? All purchases are packaged in a Jewellery gift box or dust bag.
How do I use a discount code? Go to devdattajewellers.com and fill your shopping cart with lots of jewels. Head to the checkout where you will be able to enter your discount code. The total amount of your order will be updated before you finalise your order